Flagstone Pub and Grill
Restaurant Review
For many years I have been a big fan of
the Little Owl... No, not the bird, the restaurant and bar. Many years
ago -- when draught beers were still less than a dollar -- I would visit
often and order the Italian Beef and Fries while I sipped an ice cold beer.
Summer nights were always a favorite of local softball players when whole
teams would head to the Owl after the game. The food was always good,
the prices always reasonable, the beer always cold and the service was
always, well... mediocre. BUT, I didn't go there for the service and it
didn't really matter. I went there for the food and the ambience. In those
days, I didn't mind the smoky atmosphere, mostly because back then I was a
smoker myself. But I digress... I was happy to see that several months ago,
the Little Owl had actually expanded into the building next door that was
once upon a time a sports store called The Outdoorsman (Oh, for the good old
days!) where everything sports -- well, pretty much everything for the time
-- was available. I really had heard nothing about the place, so on a
lonely Friday night when Lauren was hard at work on another project and I
was left to fend for myself, I took myself to the Flagstone Pub.
The inside is gorgeous. Whoever
did the architectural plans did a great job. The old flagstone
walls have been exposed, a lot of really nice woodwork has been
added, and large new ceiling fans were churning away in an
atmosphere that was almost reminiscent of some places I have been to
on the west coast. It was a very nice look and had a very upscale
feel. It felt comfortable to be there, even though I had not been
there before. And that is when the joy I had initially experienced
upon entering... began to vanish.
The female bartender on the other side
of the bar did not project a good first impression. Hair all disheveled,
jeans dirty and ragged and a well-chewed straw hanging from her mouth, she
shuffled toward me with a look that seemed to say: "If I have to be here
another minute I am gonna puke." Instead she flung a coaster across the bar
toward me and said: "You want somethin' ta drink?" I replied "Yes, please"
and asked for a draught beer. After filling and delivering the pint glass,
the tired young lady slid to the back bar and, leaning heavily against a
post as if to hold it up, finished a large soda. She refilled it and gulped
some more before returning to her mastication of another straw and stopping
in front of someone she obviously knew to ask for a drink order. I figured
she must have known the customer, only because it was one of the few times
all evening that I saw her smile.
After ten minutes or so of no further
contact and when it was quite clear that I would not be asked if I was
interested in something to eat, I waved at another young lady behind the bar
and asked if I could look at a menu. She obliged and I looked through the
folded-in-half, eight-and-a-half-by-eleven sheet of heavy stock paper that
was the menu. It was a simple menu and the prices were very reasonable --
reminiscent of the past -- and suddenly the ill-clad mope behind the bar
seemed to fade temporarily away. I decided to order the fish sandwich.
Seated next to me was a woman (she reminded me a bit of my mom) and her
son-in-law, with whom I had a short by very nice conversation before the
arrival of my sandwich. This was when I was snapped back to reality.
There in front of me was my
dinner sandwich; I was really hungry. But beneath the dinner roll
was a piece of fish that was perched -- no pun intended -- on...
nothing at all. The roll was not toasted, there was no lettuce, no
onion, no tomato and not even a hint of tartar sauce. Just fish and
bun. The fries were cold. The bit of slaw was in a tiny paper
cup. My heart sank, as did my appetite. I did get the attention of
the more energetic of bartenders and requested some tartar sauce,
which she promptly brought. But I was aghast... and extremely
disappointed. I could only wonder what the other dinners coming out
of the kitchen were like.
I will say that at least the fish was
not the frozen, portion-controlled variety. And it was hot and tasty. But
it did not make up for the other disappointments. The plating was as if
someone with no training just threw the dish together. The fries had to
have been sitting out for many minutes. Everything was SO not in sync with
the ambience of the place.
I can only hope that this was another
case of a one-time thing. But until Flagstone can find waitresses that do
not chew on straws while they work -- the bartender was actually one of two
of the waitstaff who practiced this (both females) -- and kitchen help who
can properly put together a decent sandwich, I cannot recommend the place,
even if the prices are reasonable. With the kind of look and feel that
Flagstone has created, one should expect -- and get -- so much more. For
the time being, and in a one-time departure from what I usually do, I'll
give Flagstone Pub and Grill Four Zins for their proud new venue, but only
Two Zins for the food and service.

Ralph Pancetta
reviews@ralphpancetta.com
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